BPR articles
WILL A BIDEN ADMINISTRATION FINALLY COMBAT OFFSHORING AND BRING AMERICAN JOBS HOME?
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U.S. AIRLINES CONTINUE TO OFFSHORE JOBS DESPITE ACCEPTING BILLIONS IN TAXPAYER BAILOUT FUNDS
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NEW EPI REPORT CONFIRMS THAT TRUMP’S POLICIES HAVE EXACERBATED FOREIGN OFFSHORING
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CONGRESS NEEDS TO PASS ANOTHER ROUND OF PPP FUNDING NOW
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TRUMP’S ANTI-OFFSHORING RHETORIC RINGS HOLLOW
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Yes, Outsourcing Your Customer Support Can Make You More Efficient: Here’s How
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BOTTLENECKED COMMUNICATION SYSTEMS CONTINUE TO DEPRIVE NEW JERSEY CITIZENS OF DESPERATELY NEEDED UNEMPLOYMENT BENEFITS
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OFFSHORING JOBS CONTINUES WHILE LEGISLATION STALLS
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7 Tips for Staying Positive During Uncertain Times
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Leaders: Everything Starts With a Distinctly Human Element
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“CALL CENTERS HAVE NEVER BEEN MORE IMPORTANT – OR MORE STRAPPED”
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Don’t Forget About the Power of Pause
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The Way You Live Personally Impacts the Way You Act Professionally
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Using Domestic Call Centers for Customer Service: Why It Could Be the Best Decision You Make
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THE PAYCHECK PROTECTION PROGRAM IS FAILING, AND KILLING, SMALL BUSINESS IN AMERICA
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AMERICA NEEDS CONGRESS TO PASS LONG-OVERDUE FEDERAL LEGISLATION PROTECTING U.S.-BASED CALL CENTER WORKERS AND CONSUMERS
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America Needs A One-Year Moratorium On Foreign Outsourcing
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Financial Institutions Inundated With Call Overflow
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Spike In Unemployment Claims Crash State Call Center Operations
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BUSINESS PROCESSES REDEFINED, LLC (BPR) EXPANDING ITS U.S.-BASED CALL CENTER NETWORK IN RESPONSE TO COVID-19 CRISIS
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BOTTLENECKED PHONE SYSTEMS PLAGUE BOTH PUBLIC AND PRIVATE SECTORS
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CALL CENTER JOBS FINALLY (AND HOPEFULLY) COMING BACK TO U.S. SOIL
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WITH PUBLIC AND PRIVATE HOTLINES BOTTLE-NECKED, U.S.-BASED CALL CENTERS CAN UNCORK THE BOTTLE
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BUSINESS PROCESSES REDEFINED (BPR) OFFERS ITS U.S.-BASED CALL CENTER NETWORK TO COMPANIES EXPERIENCING INCREASED CUSTOMER SUPPORT DEMANDS AND WILL DONATE FIVE PERCENT OF ITS NEW CALL-CENTER REVENUES TO THE WHO’S COVID-19 SOLIDARITY RESPONSE FUND
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