BPR annually conducts rigorous quantitative and qualitative audits of potential agency partners across the country.
Agency Audits & Performance Evaluations
We offer audits to agencies which want to identify gaps in their own capabilities, as well as to organizations which want to evaluate their outside agencies.
Ensuring High Standards
In auditing agencies, we review and assess the agency’s operating history, financial strength, work practices, personnel policies, customer service records, technical and reporting capabilities, recovery rates, and licensing status. If applicable, we also benchmark the agency’s performance against that of our industry-leading network agencies.
Our audits determine whether your agency complies with all applicable laws, operates with integrity and efficiency, and delivers the results you deserve. Our audits also pinpoint your agency’s deficiencies and recommend measures to achieve best-practice standards.
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