BPR will audit your internal receivables department and/or your external collection agencies in order to identify gaps in their capabilities and to evaluate their performance.
Ensuring High Standards
BPR reviews and assesses your department or agency’s operating history, financial strength, work practices, personnel policies, customer service records, technical and reporting capabilities, recovery rates, and licensing status. If applicable, we also benchmark your agency’s performance against that of our industry-leading network agencies.
Our audits determine whether your agency complies with all applicable laws, operates with integrity and efficiency, and delivers the results you deserve. Our reviews also pinpoint your agency’s deficiencies, if any, and recommend measures to achieve best-service levels.
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Collecting past-due debt is a challenge for any business. Fortunately, there’s BPR.