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About Us

Business Processes Redefined, LLC, is a receivables management firm servicing companies which outsource some or all of their debt-collection activities.

Man reviewing business analytics

Over 10 Years in the Industry

BPR was formed in 2007 by President Lauren A. Irwin-Szostak, a successful entrepreneur with over 25 years experience in the debt collection industry. BPR services companies of all sizes in a diverse range of industries, offering maximum value to organizations.

Expert Business Affiliations

BPR is a member of ACA International and RMA International and is accredited by the Better Business Bureau ®.

Our Mission

We believe in caring and contributing value to our relationships.

We take advantage of our industry expertise and national relationships with collection professionals to deliver efficient and reliable outsourcing of debt collection functions to businesses of all sizes. By using advanced technology and analytics, we implement turnkey recovery operations that improve our clients’ profitability above their current collection processes.

Get In Touch With Us

Collecting past-due debt is a challenge for any business. Fortunately, there’s BPR.


155 Passaic Avenue
Fourth Floor
Fairfield, NJ 07004